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Spot FAQ

Spot


BlackBerry® FAQ Questions around Spot for BlackBerry®.
Mobile Phone FAQ Questions around Spot on your Mobile Phone.
PDA FAQ Spot running on Personal Digital Assistents related questions.



BlackBerry® FAQs
Why do I get the error message "net_rim_locationapi not found" on my BlackBerry® 7520?
Some old versions of the BlackBerry® 7520 do not have the location API included. A software update on your BlackBerry® will do it. Follow this link to download and update your BlackBerry® software.
Why do I get the error message "net_rim_locationapi not found" on my BlackBerry® XXXX?
You may have downloaded the wrong version of Spot for BlackBerry®. There is one which only supports the BlackBerry® 7520 and 7100i model, as those are the only BlackBerry® devices with a built-in GPS receiver. If you have any other model (7100 Series, 8700 Series, 7250, 7290) which supports Bluetooth you should download the Bluetooth enabled version of Spot for BlackBerry®.
Why do I get the error message "no detailed map data available"?
This error message is generated by the map server and not Spot for BlackBerry®. It appears when there is no map coverage of the certain area in the choosen zoom level.
I have a BlackBerry® and a Bluetooth GPS, can I use Spot with it ?
Yes. Due to the fact that the 7100 Series, 8700 Series, 7250 and 7290 are the only Bluetooth enabled devices (excluding 7520 and 7100i) Spot for BlackBerry® in combination with a Bluetooth GPS is only runnable on them. Please download the Bluetooth enabled version of Spot for BlackBerry®.
I get a map of the world, but I do not know where I am, what's wrong?
The map screen shows the worldmap as default map if no GPS position has been received. After the first GPS position is received, Spot for BlackBerry® will automatically zoom to your current position.
I can't see a map and got a ''WMS ERROR'', what's wrong?
A WMS Error indicates a problem with the Web Map Service which is currently in use. It might be a problem with your internet connection or a problem of the map server. You can check the error details in ''Settings->Log''. If you do not know what goes wrong please write us an e-mail with the error description.
Why does Spot for BlackBerry® drain the battery off that fast?
Earlier beta versions of Spot for BlackBerry® had a problem with power consumtion on the BlackBerry®. This issue was solved and now you can enable a power saving mode (''Settings->Global Settings->Power Saving Mode'') which will improve the battery time but may result in slower/less accurate GPS positions.
How to navigate in the map?
Default Key Layout on 7200, 7500, 8700 Series for navigation in the map:
2/E: UP
(used for panning north and zooming in)
8/X: DOWN
(used for panning south and zooming out)
4/S: LEFT
(used for panning west)
6/F: RIGHT
(used for panning east)
5/D: SWITCH
(used for switching between pan and zoom mode)
Space: ZOOM FACTOR
(used to change the zoom factor (2x, 4x, 8x))

You can set up your own key layout in ''Settings->Key Config''
bb keys
Default Key Layout on 7100 Series for navigation in the map:
2/TY: UP
(used for panning north and zooming in)
8/BN: DOWN
(used for panning south and zooming out)
4/DF: LEFT
(used for panning west)
6/JK: RIGHT
(used for panning east)
5/GH: SWITCH
(used for switching between pan and zoom mode)
0/Space: ZOOM FACTOR
(used to change the zoom factor (2x, 4x, 8x))

You can set up your own key layout in ''Settings->Key Config''
bb keys
Why does the map from Google Maps appear squeezed?
Google Maps uses a different projection than Spot for BlackBerry®. So the map may appear a bit squeezed. It will also be inaccurate if you zoom out too far. For normal street level use it should be accurate enough.
My BlackBerry® can't establish an internet connection. What can I do?
This might have a couple of reasons. Try to enable ''Settings->Global Settings->Overwrite Network Defaults'' and select ''Direct TCP (Non-BES-Mode)''. If this does not fix your problem, there is a good thread on BlackBerry®Forums.com on this.
I am behind a BlackBerry® Enterprise Server (BES) and cannot get the network connection work. What can I do?
Enable ''Settings->Global Settings->Overwrite Network Defaults'' and select ''Proxy TCP (BES-Mode)''.
Didn't find the answer to your question? Mail to info@skylab-mobilesystems.com.



Mobile FAQs
Can I use Spot on my mobile phone?
Spot runs on virtually any phone which supports Java MIDP2.0/CLDC1.0. However, some mobile phones might not provide enough memory to use all features of Spot.
Didn't find the answer to your question? Mail to info@skylab-mobilesystems.com.



PDA FAQs
Where do I get the Java Environment needed for Spot?
Palm OS based PDAs require the IBM J9 VM for Palm OS.

Pocket PC based PDAs require the IBM J9 VM for Pocket PC.

Choose Linux and Windows there, log in and follow the directions till you reach the download page. Download the package matching your hardware. This should usually be the WebSphere Everyplace Micro Environment - MIDP 2.0 for Windows Mobile 2003 2nd Edition. Install the software as described in IBM's documentation.
Didn't find the answer to your question? Mail to info@skylab-mobilesystems.com.

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